ADT® Authorized Dealer Serving Lansing & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the practice of giving a neighbor a key to your home. It removes the need for physical keys or keypad codes and permits you to manage who has access to your Lansing home and for how long. Learn more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to collect your mail, walk your dog, or tend to your plants when you leave home. Typically, you would simply supply them with a key to your house. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you’ll never have to be concerned about lost keys or doors left unlocked. 

What you need is an ADT security system, a Google Nest doorbell camera, a an automated door lock, and the ADT+ app that allows everything to function as one. Here’s how the service works: 

  1. You give access to a trusted person, like a neighbor or family member, through the ADT+ app.
  2. Then, you set permissions. You can give neighbors timed access, permitting them to come and go during specific hours, or event-based admittance. For example, if a delivery shows up, the system can unfasten the door to let your neighbor bring it indoors once it validates them.
  3. Once you’ve configured access, your Google Nest Doorbell utilizes familiar face detection to verify your neighbor as they come near the door.
  4. Your ADT home security will deactivate the alarm and unlock the door when the person is verified as a permitted guest.
  5. You get instant notifications as your family member, friend, or neighbor enters and exits. The app also provides a complete log. 
  6. When the trusted neighbor departs, your smart door lock secures independently to safeguard your home.

You are able to grant access for anyone you want, such as a service technician, dog walker, or a partner who shows up when you’re away. This service is also useful during urgent situations, particularly when you’re not around. To illustrate, if a water sensor trips, your system can authorize event-driven access so someone can turn off the water supply. Setting permissions is straightforward with the user-friendly app. 

Enhance Your Lansing Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Lansing home smarter and more secure. This service isn’t only for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock capability when you have your hands full of little ones or packages. Once you're inside, the door locks behind you automatically.

Design Your ADT Home Security System In Lansing With The Latest Features

Experience tools like ADT Trusted Neighbor and smart video cameras with a full-featured home security system in Lansing from Secure24 Alarm Systems. A nationally known ADT dealer, we’re pleased to deliver the latest technology from the leading name in home security. Dial (517) 295-3112 today to design your package. Our well-trained team can answer whatever questions you have about ADT+, Google Nest cameras, and how to get everything working seamlessly.